Discussion with ITR concerning their pumps

[TJ&LadyDi]

Just got off the phone with Kevin at ITR and can confirm that the only pump they now stock is the ITR #20010 as @NWIP posted. I ordered two pumps and was told that they were going out this afternoon and I would see them tomorrow. Now, that's service. It does help that ITR is in the same state; about 265 miles from here.

I'm counting on the fact that with two spares on hand, I'll never have a pump problem. ?

TJ

 

[J&JD]

What did they say about hanging circuit board? How about a picture. And no, I don’t have a bubble wrapped board.

 

[TJ&LadyDi]

Darn! I forgot to ask about that. I had another call coming in and got rushed. I'll check back with him if I don't get an answer here soon.

TJ

 

[TJ&LadyDi]

Well. now we know!

Here's the text of an e-mail I got from Kevin at ITR:

"That is our remote panel to the heater, if your touch screen fails inside
the coach you can hook that up down below next to heater to run the heater
for no down time."

Whodathunk? I may store it in a more secure place with better climate control.

TJ

 

[NWIP]

Must be something specific to those “luxurious “ coaches. I don’t have one.

 

[TJ&LadyDi]

Not very "luxurious" when they just hang the remote panel" in the Oasis cabinet, wrapped in cheap bubble-wrap.

TJ

 

[J&JD]

Nor do I. Us low life DS owners just don’t count??

 

[CoreyinWP]

Maybe it is a backup in case of silver leaf failure

 

[TJ&LadyDi]

That's exactly what it is for. The "remote panel" is only included for when that troublesome Silverleaf control panel fails; something you guys don't have to worry about.

TJ

 

[TJ&LadyDi]

ITR customer service ("Kevin") is nothing short of amazing! Yesterday, I ordered two ITR #20010 pump units as spares for the coach Oasis system. They arrived today via UPS, as promised. And, I got a 15% "professional discount to boot. That more than covered the modest shipping cost and sales tax (we're both in Washington state, so they collect WSST).

Hoping this means I will never need them!

TJ

 

[J&JD]

ITR customer service ("Kevin") is nothing short of amazing! Yesterday, I ordered two ITR #20010 pump units as spares for the coach Oasis system. They arrived today via UPS, as promised. And, I got a 15% "professional discount to boot. That more than covered the modest shipping cost and sales tax (we're both in Washington state, so they collect WSST).

Hoping this means I will never need them!

TJ

 

[J&JD]

Tj,
This goes against my belief of “if it ain’t broke don’t fix it” but I’m going to change out my summer loop pump while I have the coach in the comfort of my backyard. We don’t use the oasis for coach heat often as we have heated floors an a electric fireplace which, together, keep the coach comfortable. Do not like the DW shouting “I’ve got no hot water!”

 

[TJ&LadyDi]

That might not be a bad idea if the new pumps are significantly better than the old ones...as claimed. OTOH, I fully concur with IIABDFI.

Like you, we rarely use Oasis for hear; just hot water. While that probably means the pump gets less use, it also means no hot water if/when it quits. And, I do like hot showers. My time in the Army pretty well cured me of the cold shower thing.

TJ

 

[J&JD]

Here’s a photo of the new style ITR pump installed in the summer loop. A word of advice, check all of the spade connections while you are in there. I literally just touched one of them and the wire fell out of the back of the spade connector. You can see the new red connector on the far right feeding one of the heat loop pumps. It’s hard enough getting to this module and would not have been happy if I had to go back in.

 

[Neal]

Sent my GRI pump back (hate the UPS Store and their gouging) but happy to report my new pump is on the way to have as the spare. Again kudos to Kevin from ITR, outstanding customer service!